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Changing your details

By the EJLTeam support team · Updated October 6, 2026

Your profile and settings are in your dashboard.

Sign in and open your dashboard. Your name, contact details and password are under settings there.

Changing your password

Setting a new one signs you out everywhere else. That's deliberate. If you're changing it because you're worried, ending other sessions is the point.

Changing your email

Do it from settings while you're signed in. If you've lost access to the address on the account, open a ticket rather than creating a second account, so we can keep your order history in one place.

Saved addresses

Addresses you save are for your convenience only and can be removed at any time.

Still stuck?

Send us the order number and what went wrong. A person reads every request, and most get a reply the same day.